A confirmation email will be sent to you once the order needs authorization. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.
It usually takes 1-4 business days for your order (while some items may need 6-9 business days). We will send you an email if the processing time takes longer than expected.
We offer two shipping method for your choice(EXCLUDES PROCESSING TIME):
Express Delivery: 5-10 days after order shipped
Standard Delivery: 7-15 days after order shipped
We offer free express and standard delivery if your order reach certain amount, it varies depending on your location and shipping methods.
All packages have specific tracking information and can be tracked through “Track Order” section on 2Ubest website after we ship the order out.
Please contact us at firstname.lastname@example.org if your tracking number is not up after 2-3 weeks.
Please contact us within 6 months since shipment if no receipt or delivery, our representative will resolve this problem within 24 hours. Note that overdue requests may not be accepted.
1. Due to customs clearance times getting progressively longer, e.g. due to more stringent security checks, please be advised that Standard Rate Shipping and China Post times have been affected.
2. Processing time: In order to guarantee the quality of our products, JaneRibbon.com has to prepare your goods carefully before they are shipped out. Our professionally trained technicians perform strict in-house quality control checks on all products and carefully package your items to ensure they arrive in excellent condition.
We apologize that military addresses (APO, FPO, DPO) cannot be delivered.For the US territories, please leave a message when you placing the order.
We don't deliver to below countries, Jersey, Guernsey and Isle of Man.
If you were in Guam, Puerto Rico, you could state Guam, Puerto Rico in the country section instead of state or province section.